Whether you're shopping internationally, sending personal effects, or importing goods for your business, Aquantuo makes international shipping to Rwanda simple, transparent, and reliable.

With shipping solutions from the USA, Canada, UK, China, UAE, South Korea and other supported origins, we help individuals and businesses access the world with confidence.

Our commitment remains the same: Fast. Simple. Borderless.

Why Choose Aquantuo?

  • tick circle Transparent pricing with no hidden charges.
  • tick circle Reliable air and sea freight solutions.
  • tick circle Buy For Me service for purchases from international stores.
  • tick circle Shipment tracking and dedicated member support.
  • tick circle Personal and commercial shipping solutions.
  • tick circle Secure handling of your shipments from origin to Rwanda.

Our services

Shipping Into Rwanda

Aquantuo ships your packages all the way to Kigali.

In accordance with Rwanda's import procedures, members are responsible for completing customs clearance and paying any applicable government duties, taxes, customs clearing charges and customs warehousing fees before their shipment is released.

Our support team remains available throughout the process to provide guidance, answer questions and ensure your shipping experience is as smooth as possible.

Our pricing

Origin Country Air Freight Pricing Sea Freight Pricing
USA $22/KG +$19 for processing fee per shipment +$20 Clearing Fee (Optional Value-added Service) --
Canada $18/KG + $19 for processing fee per shipment Minimum chargeable weight is 100KG --
China Normal Goods: $15/KG + $19 for processing fee per shipment Minimum chargeable weight is 100KG
Special Goods: $20/KG + $19 for processing fee per shipment Minimum chargeable weight is 100KG
$300/CBM + $100 for processing fee
Dubai $13/KG +19$ for processing fee per shipment --
South Korea $18/KG +19$ for processing fee per shipment $400/CBM

Do you require more specific pricing information? Please use our Shipping calculator

Shipping timelines

Origin Country Mode of shipping Delivery window
USA Air 10 - 15 business days after receipt of payment
USA Sea 90 days from ship date
UK Air 10 - 15 business days from payment receipt
China Air 10 - 15 business days from time of receipt
China Sea 38 - 45 days from ship date
UAE Air 10 - 15 business days from payment receipt

Important Information

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Customs duties and taxes are determined by Rwanda authorities and are not part of the fees paid to Aquantuo.

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Billing is based on the higher of the actual or volumetric weight. Please refer to the volumetric weight calculator for price estimates.

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Storage charges are applied after the complimentary period. Please refer to our Storage policy for details on rates.

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Insurance of 3% is required for all items valued at $200 or more.

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Full payment is required before shipment is dispatched from origin.

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Unless specified otherwise, shipments are consolidated on scheduled departures.

Serving Members Across Rwanda

Aquantuo continues to serve members throughout Rwanda with the same reliable international shipping solutions. Our regional support team is available by phone, WhatsApp, email and online to assist with shipment enquiries, tracking, Buy For Me requests and general member support.

FAQs

Yes. We continue providing international shipping services to Rwanda from all supported origin countries.

The customs clearance process depends on how your shipment arrives in Rwanda.

Business or Individual Air Shipments Routed Through MAGERWA (Gikondo) - Any shipment size

For all manner of weights coming via air, arriving through MAGERWA (Gikondo), Aquantuo coordinates the shipment into Rwanda, provides all documentation and collection instructions, and offers local assistance where needed. The shipping charges paid to Aquantuo cover transportation from the origin country to MAGERWA only and do not include any applicable government duties, taxes, customs clearance charges, or other fees payable upon arrival.

Business - Air Shipments (100 kg and above, or upon request)

For air shipments sent directly to Kigali International Airport, Aquantuo will provide your Air Waybill (AWB) and all required shipping documents, introduce you to a trusted local customs clearing agent, and guide you through the customs clearance process until your shipment is released. Any applicable government duties, taxes, customs clearance charges, or warehousing fees remain the responsibility of the member.

Business - Air Shipments (Below 100 kg)

Although we recommend shipping 100 kg or more to maximize cost efficiency, we also support individual and consolidated shipments below 100 kg. The process remains the same: Aquantuo provides the AWB and shipping documentation, connects you with a local customs clearing agent, and remains available to guide you through customs clearance until your shipment is released. Government duties, taxes, customs clearance charges, and warehousing fees remain the responsibility of the member.

Sea Freight Shipments

For sea freight from all supported origin countries, Aquantuo coordinates transportation into Rwanda and delivers shipments to the designated inland cargo facility, including MAGERWA, DP World, or the applicable Free Zone facility depending on the routing. We provide all required shipping documentation and guide members through the customs clearance and collection process. If needed, a customs clearing agent would be provided for further assistance. Members are responsible for paying all applicable government duties, taxes, customs clearance charges, warehousing fees, and other regulatory charges before shipment release.

Reach us via phone, WhatsApp, email or through our website.

Need assistance?

Phone / WhatsApp: +250 791 700 103

Email: [email protected]

Contact Us

Ready to ship?

Create your free Aquantuo account today and enjoy a fast, simple and reliable way to shop and ship internationally to Rwanda.